1 GENERAL PROVISIONS
1.1 This Privacy Policy Bilet Privet (hereinafter - the Policy) shall apply to confidential information - personal data, which ООО «Национальная билетная система» (hereinafter - the Contractor) has received about the client - an individual who has ordered or intends to order from the Contractor his services and tickets for entertainment events organized by third parties (organizers) (hereinafter - Customer), in the execution of the Contractor Regulations (service agreement concluded with Client).
1.2 The Policy shall also apply and impose similar obligations upon the Service Provider with regard to
- The personal data of the Client received by the Contractor from the Client on other internet sites, in particular social networks,
- Personal data received by the Contractor from the Client to third parties, including minors.
1.3 In order for the proper execution of the Service Provider hereby Client provides to the Contractor (its authorized representatives) a voluntary and explicit consent to the processing of his personal data (personal data of third parties) by the means and for the purposes specified in the Policy, in the manner and on the terms in accordance with the Policy and the laws of the Russian Federation.
1.4 Provider assumes that Client, by accessing and using Provider's website located at https://biletprivet.com and providing information about himself to Provider, has read the Policy.
1.5. Client's use of Provider's services, as well as voluntary submission of information about himself to Provider on condition that Client has familiarized himself with this Policy means Client's full and unconditional consent to this Policy and conditions of personal data processing indicated in it.
1.6 In the event that the Client does not agree with any provision of this Policy, the Client must not use the services of the Contractor (not to enter into a contract for the provision of paid services).
2. Personal data. Consent to their processing
2.1 For the purposes of this Policy personal data of the Client shall mean data that he/she provides about himself/herself (third parties) to the Contractor for the proper execution of the Terms of Service, including name, surname and patronymic, email address, postal address, telephone (fax) number, passport data (identity card data), bank card data, etc.
2.2 Contractor has no control over and shall not be liable for the processing of Customer's personal data by third party websites to which Customer may link from the links available on Contractor's website or the information posted on the website.
2.3 Contractor shall not verify the accuracy of the personal data provided by the Customer and shall not be in a position to assess the Customer's actual capacity.
2.4 The Customer hereby guarantees that the personal data provided by him to the Contractor is true and accurate, and undertakes to notify the Contractor of any changes or modifications thereof in a timely manner, otherwise everything performed by the Contractor in accordance with the Customer's personal data available to him on the date of the obligation shall be considered to have been duly performed.
2.5 The Customer shall be liable for the provision of inaccurate, erroneous, unreliable and/or incomplete personal data to the Contractor, as well as the consequences thereof.
2.6 By providing personal data in an amount exceeding the amount required for the fulfilment of the Service Regulations and the purposes of their processing by the Executor, the Client expresses his/her consent to the processing of such information by the Executor.
2.7 In the case of providing personal data of a third party by the Client, the Executor assumes that the Client has independently obtained voluntary and explicit consent from such person to the transfer and processing of his personal data by the Executor on the conditions set forth in the Policy.
2.8 By providing the Contractor with the personal data of third parties, the Client confirms the consent of such persons to the processing of their personal data by the Contractor and the existence of the Client's authority to express consent on behalf of such persons.
2.9 The Customer has the right to withdraw their consent to the processing of personal data by submitting an application to the Contractor in paper or electronic form, specifying the data in such an application.
2.10. In the event that the Client withdraws his consent to the processing of personal data, the Contractor shall not be liable for the non-performance or improper performance of the Service Regulations, which resulted from the lack of the Contractor's personal data of the Client.
2.11. Consent to the processing of personal data obtained by the Contractor in accordance with the Policy shall be considered granted for the entire period of the Contractor's services to the Client in accordance with the Terms of Services.
3. The purpose of the processing of personal data
3.1 Contractor shall collect and store only those personal data of the Client which are necessary for the proper performance of its obligations under the Service Regulations, as well as to perform any other agreements and contracts with the Client, except in cases where the legislation of the Russian Federation provides for the mandatory storage of personal information for a certain period.
3.2 Personal information about the Customer shall be processed by the Contractor for the following purposes:
a) the identification of the Customer and his order;
b) due performance of the Service Regulations by the Contractor as well as other agreements and contracts concluded with the Client;
c) to communicate with the Client, including by sending notices, requests, information and letters related to the fulfilment of his order, the performance of agreements and contracts, as well as to process requests and applications from the Client;
d) improving the quality of the Contractor's website, its usability, development of its modified versions;
e) targeting of advertising materials;
f) carrying out statistical and other research based on impersonal data;
g) preparing answers to Client's questions;
h) providing information to Client about Contractor's services and sales (promotions) carried out by the Contractor;
i) paying for the services of the Service Provider;
j) providing information to judicial institutions and investigative authorities.
4. Conditions for the processing of personal data and its transfer to third parties
4.1 When processing the Client's personal data, the Contractor shall be guided by the Federal Law "On Personal Data", other legislation of the Russian Federation.
4.2 When processing the Customer's bank card data, the Contractor shall be guided by the credit and debit card privacy and security standards established in the respective payment card industry.
4.3 Processing of the Client's personal data may be carried out by the Contractor using both automated and non-automated systems.
4.4 The Contractor shall process the Customer's personal data by collecting, systematising, accumulating, transferring, etc.
4.5 In relation to the Client's personal data, the Contractor shall keep it confidential, except when the Client voluntarily provides information about himself for general access to an unlimited number of persons.
4.6 The Client's personal data shall be amended and/or deleted in case of
- the application of the Customer providing new corrected personal data,
- at the request of the competent public authority in order to protect the rights of the personal data subject,
- other cases provided by the legislation of the Russian Federation.
4.7 Retention of the Customer's personal data may not be longer than required by the purposes of processing, unless otherwise provided by the legislation of the Russian Federation.
4.8 The Contractor shall have the right to transfer the Customer's personal data to third parties in the following cases
1) the transfer is necessary for the proper fulfilment of the Contractor's obligations to the Customer undertaken in accordance with the Service Regulations (e.g. courier or postal service, courier for ticket delivery, transport or logistics company, etc.), as well as to fulfil another obligation undertaken by the Contractor to the Customer;
2) the transfer is stipulated by the legislation of the Russian Federation;
3) the transfer takes place as part of the sale or other transfer of the business or brand (in whole or in part), with the transferee (assignee) assuming all obligations to comply with the terms of the Policy in relation to the Client's personal data received by it;
4) in order to ensure the protection of the rights and legitimate interests of the Provider or third parties in cases where the Client violates the Terms of Service, the Policy, the legislation of the Russian Federation;
5) as a result of the processing of the Client's personal data by depersonalising it, depersonalised statistical data is obtained which is transferred to a third party to carry out research, perform work or provide services on behalf of the Contractor.
5. Amendment and deletion of personal data. Mandatory storage of information about the Customer
5.1 The Client shall have the right to change (update, amend) the personal data he has provided at any time by sending a corresponding notice to the Contractor.
This right of the Client may be restricted in accordance with the requirements of the legislation of the Russian Federation, which provides for the obligation of the Executor to retain the information changed or deleted by the Client for the period prescribed by the legislation of the Russian Federation, and to transfer such information to a state authority under the conditions and in accordance with the procedure prescribed by the legislation of the Russian Federation.
6. Processing personal data by means of cookies and counters
6.1 Cookies ('cookies') transmitted by the Contractor to the Client's equipment and by the Client's equipment to the Contractor may be used by the Contractor to provide personalised services to the Client, to target advertising, for statistical and research purposes and to improve the performance of the Contractor's website.
6.2 Client is aware that the equipment and software used by him to visit websites on the Internet may have the function of prohibiting operations with cookies (for any websites or for specific websites), as well as deleting previously received cookies.
6.3 The use of the Contractor's website is only possible if the acceptance and reception of cookies is authorised by the Client.
6.4 Cookie file structure, content and technical parameters are determined by the Executor itself and can be changed without prior notification of the Client.
6.5 Counters placed by the Executor on its website can be used for analysing the Client's cookies, gathering and processing statistical information on the use of the Executor's website, as well as for ensuring the operability of the website.
6.6 The technical parameters of the operation of the meters shall be determined by the Contractor and may be changed without prior notice to the Customer.
7. Measures applied for the protection of personal data
7.1 Contractor shall take all necessary, reasonable and sufficient organisational and technical measures to protect the Client's personal data from unauthorised or accidental access, destruction, modification, blocking, copying, distribution, as well as other unlawful actions of third parties.
7.2 The Contractor shall not be liable for a breach of confidentiality of personal data in the event that such a breach is the result of the Client's action (inaction).
8. Amendment of the Policy. Applicable Law
8.1 The Policy may be changed by the Contractor without any special notice to the Client.
8.2 The new edition of the Policy shall take effect upon posting on the Internet at the address below, unless otherwise provided in the new edition of the Terms of Service.
8.3 The current version of the Policy is always available at https://Bilet Privet/privacy-policy/
8.4 In case if Contractor has made any changes in the Policy as per clauses 8.1., 8.2. of the Policy with which Client does not agree, then Client is obliged to unilaterally terminate the use of Contractor services.
8.5 Relationships between the Executor and the Client arising under or in connection with this Policy shall be governed by the laws of the Russian Federation.
8.6. The Client can address all suggestions or questions about the Policy to the support service or send them to the e-mail address of the Executor. 10.
10. Date of publication of the Policy
10.1 Date of publication of the Policy: "2" July 2019.